Privacy Policy
Clean and Go (Pty) Ltd. — Last updated: September 2026
1. Who We Are
Clean and Go (Pty) Ltd. is a professional cleaning company based at 901 Bloedhond Street, Garsfontein, Pretoria, 0042. We provide carpet, rug, upholstery, window, solar panel, and pressure washing services in the Pretoria area.
2. Information We Collect
We collect information you provide directly to us, including: name and contact details (phone number, email address); service address; WhatsApp and call records for booking purposes; and payment information (processed securely — we do not store card details).
3. How We Use Your Information
We use your information to confirm and manage your booking; send service reminders and follow-ups via WhatsApp or email; respond to enquiries and support requests; and improve our services.
4. WhatsApp & SMS Communication
By providing your number and contacting us via WhatsApp, you consent to receiving booking confirmations, reminders, and follow-up messages. You may opt out at any time by replying STOP.
5. Sharing Your Information
We do not sell or share your personal information with third parties, except where required by law or to deliver your service.
6. Data Storage
Your information is stored securely within our CRM system. We retain customer records for up to 3 years for business and warranty purposes.
7. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA), you have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; and lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, contact us at info@cleanandgo.co.za.
8. Cookies
Our website uses cookies and Google Tag Manager for analytics purposes. You can disable cookies in your browser settings.
9. Contact
901 Bloedhond Street, Garsfontein, Pretoria. Phone: 072 045 4018. Email: info@cleanandgo.co.za